In view of the current Covid-19 Situation, here are the policies in place for couples of  Yipmage Moments  with weddings between now till June 2020.
1) We will allow postponement for actual day weddings affected by Covid-19 preventive measures to any dates within 2020 without any additional cost, should we be available for the alternative date. 

2) For couples doing a split day for their wedding, Split day charge of $350 (Original $480, For Photography Service Only) will apply. 

3) For couples who are looking to postpone/split day to dates within 2021, we will only allow postponement within 1 year from the initial agreed wedding date with conditions indicated below. 

There will be 2 options for confirming postponement for 2021 dates:
     - Payment of remaining payments to secure 2021 wedding date,
     - Confirm postponement of 2021 wedding date with a top up of the price difference for 2021 rate card paid within 1 week after the postponed wedding date.

Top Up Price Difference
YMFV 10 Hours PG + VG Package: $950
YM 8 + 1 Hours Package: $400
YM 6 Hours Package: $300

4) In the event that the assigned photographer is not available but our team's photographers are available, there will be no reduction in pricing. 

5) In the unfortunate outcome that your wedding is postponed to a date that any of our photographers are not available, there will be no refund of the initial payment made. The deposit made is a booking fee to secure the requested date for your wedding. As such, we have delivered reserving that date available for you. 

6) Any bookings that have both Pre Wedding + Actual Day bookings, should the Pre Wedding Shoot be delivered, the Pre Wedding Shoot must be paid in full. 

7) For deposits that will be forfeited, we allow this amount to be used as credits for other services such as photoshoots/family shoots valid within 1 year from the initial agreed wedding date. This credit can only be used to redeem for new services with our current rate card, and not services that have already been delivered such as delivered casual/pre wedding shoots.

8) In the unfortunate event that our team is not able to deliver the service due to quarantine/affected by Covid-19, and no replacement photographer is available, we will provide a full refund of deposit of service that is not delivered. 

9) This stated policy covers only Yipmage Moments. Should there be an engagement with multiple vendors such as videographer / make up artist, do view their individual policies.


We're trying to help all our couples as much as we can, but we do hope that you do understand our struggles too!
Back to Top